Catastrophic claims are likely one of the most challenging experiences an injured employee will ever face. At Previsor, we have Nurse Case Managers to assist those experiencing a catastrophic claim. They advocate for injured workers to ensure they receive the care they need.
Watch below as Nurse Case Manager Becky Goodyear, shares the challenges employees and employers face and how our Nurse Case Managers can help.
What is a catastrophic claim?
A catastrophic claim involves a severe injury that often requires multiple medical professionals working together to ensure the best outcome. They often also include extended Intensive Care Unit (ICU) stays. Examples of catastrophic injuries are:
- Crush injuries
- Multiple fractures
- Internal injuries
- Brain injuries
How we help
Typically, a Nurse Case Manager meets with the injured worker and their family at either the hospital or in a rehab setting. During their meeting, they ensure the worker is receiving the care they need, along with helping them understand how their medical needs will be covered and how they will be compensated for their lost time from work.
Events like these are traumatic and overwhelming. As registered nurses, our Nurse Case Managers are there to confirm all medical facilities are receiving the complete information needed for the best care.
At Previsor, our Nurse Case Managers have more autonomy to approve treatment, equipment, and supplies for injured employees. Catastrophic claims receive their additional attention and guidance. This reduces delays in getting the injured worker is getting the care that they need.
As our Nurse Case Managers work so closely with the injured workers, we build closer relationships with our policyholders to help earn their trust, giving them the confidence they deserve.